http://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websitesSat, 11 Feb 2012 15:15:48 -0500BasicWe just completed a research study and the results were a little frightening. We looked at the websites for hundreds of small businesses in our local area, and checked them on 9 costly mistakes that we tend to see people make on their websites. When looking at 3 of the most costly mistakes, we found that 99.6% of local businesses were making at least 1 of these 3 mistakes. http://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websitesSpire Ad RSS Generator http://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websites#commentshttp://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websites#comments Good stuff Tod! Regarding the auto-responders... I think auto-responders are good to enhance your communication and credibility building, but it CANNOT replace telephone and genuine face-to-face communication. Thanks for your comments! Wed, 29 Sep 2010 01:26:49 EDT Our New Research Reveals 3 Costly Mistakes 99.6% Of Small Businesses Are Making With Their Websites - Blog http://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websites#commentshttp://www.spiread.com/blog/2010/07/30/our-new-research-reveals-3-costly-mistakes-996-of-small-businesses-are-making-with-their-websites#comments Even before these:1. Make sure your domain name is in YOUR name, not some third party. I have a feeling that my mistake is going to cost me. I just assumed that the small company who registered my domain name would put it in my name. Not so; it is in his, so he actually owns my domain name, it appears. I was ignorant about how the domain name system works, but I'm starting to learn now. Here is one article I found on the topic: http://www.keytlaw.com/urls/whoowns.htm2. Avoid over-relying on auto-responders. I'm in the process of terminating business with that same company who can't seem to answer the phone or reply via e-mail. The only time I hear from them is is via an automated system and I've had it up to here (hand level at chin) with them soley for that reason. I've been his customer for several years and in the past year, service has gone from very good to non-existent. I used to be able to actually call him and e-mail him, but now everything is automated. I've communicated my frustration with the changes to him, to no avail. Tue, 28 Sep 2010 22:32:47 EDT Our New Research Reveals 3 Costly Mistakes 99.6% Of Small Businesses Are Making With Their Websites - Blog