Month: November 2012

In early November I taught a seminar on social media and blogging at the Ashland Chamber Business Expo. The session included an interview with a "virtual guest" -- Jon Nicol.

Have you ever eaten food just because you felt like you should? Of course you have. We all have. Maybe you're just not hungry...nothing looks appetizing... you could be doing something else...but it's time to eat. So we eat. Three meals a day whether you need it or not. It's just what you do.

Here's a short excerpt from my presentation at the Spire Customer Training Intensive. I talked about how your customers have changed -- and how it has nothing to do with the economy.